2000 – 2005
Titi Kerawang Water Catchment Area
|2003||PBAPP became the first water supply operator in Malaysia to receive ISO 9001:2000 accreditations for its quality management system (QMS), with regard to continuous improvement in the field of “treatment and supply of water with the provision of customer services”. As at 2021, PBAPP is managing its QMS in accordance to the newer ISO 9001:2015 accreditation.|
|2004||PBAPP helped the Penang State Government to draft a “Water Supply (Catchment Area) Order” under the Penang Water Supply Enactment 2004. This environmental-friendly legislation was enacted to protect 62.9 sq. km of green forestlands as state water catchment areas. In effect, it protected the habitats of thousands of species of flora and fauna in Penang.
The 2004 Order has since been superseded by a 2009 Order that has “upgraded” the protection scope by limiting all eco-friendly activities to areas located “downstream” of Penang’s dams.
|2005||PBAPP received ISO 14001:2004 accreditations for its environmental management systems (EMS) at the Batu Ferringhi Water Treatment Plant and the Teluk Bahang Dam from UKAS and DAR.As at 2021, PBAPP has migrated to the newer ISO 14001:2015 environmental management accreditation. Other PBAPP facilities which have been certified under this accreditation are the PBAPP Komtar headquarters, the Waterfall Water Treatment Plant and the Air Itam Water Treatment Plant.|